Privacy Policy


This Privacy Policy (“Policy”) is effective as of 18th October 2016 and explains what information we collect about you (Personally Identifiable Information) and why, what we do with that information, how we share it, and how we handle the personal information created, inputted, submitted, posted, transmitted, stored or displayed by you, your Agents and End-Users when accessing and using our Services.

We take your privacy extremely seriously, and we never sell lists or email addresses.

If there are any material changes to this Policy, you will be notified by email, through the Service, or by posting a prominent notice on our Websites prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of our Services or Websites constitutes your agreement to be bound by such changes to this Policy.

Jumping Giraffe Ltd (Jumping Giraffe) owns and operates the website jumpinggiraffe.com (“Site”). The Site, together with the content, programs, tools, applications, information sharing, transactions and other services available at the Site, are collectively referred to herein as the “Service”.


If you do not agree with this policy or do not consent to the collection and storage of this data, please do not access or use our Services.

Information Collected

We respect and protect the privacy of visitors to our Websites and users of our Service. This Policy explains the what, how and why of the personal information that we collect when you visit our Websites or when you use our Services.

Information provided by you

When you register for our Service, we ask for personal information such as your name, e-mail address, and social media accounts, as well as certain related information like your company name and website name.
By voluntarily providing us with Account Information, you hereby represent that you are the owner of such personal information or are otherwise authorised to provide it to us.

In order to obtain certain aspects of the Service, you may also elect to provide access information related to your accounts at social networking sites (such as for example, Twitter, Facebook and LinkedIn). By identifying yourself through a social networking account, Jumping Giraffe may obtain additional information about your corresponding profiles.

When you send an email or other communication to us, including support requests for our Service, we may collect the personal information that you provide us and may use it in order to process your inquiries, respond to your requests and improve our Service.

Information collected automatically

When you use the Services or browse one of our Websites, we may collect information about your visit to our Websites, your usage of the Services, and your web browsing. That information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our Websites or other websites.

We collect analytics information which is used to help improve our services. We may use your IP address to determine your country, in order to present prices in the most appropriate currency.

Information from your use of our service

We may receive information about how and when you use the Service, store it in log files or other types of files associated with your account, and link it to other information we collect about you. This information may include, for example, your IP address, time, date, browser used, and actions you have taken within the application. This information helps us offer new services and improve current ones.

Single login

We may store login details which might be used on one or more of our other website services to make it easy to navigate between services.


Our Services and Websites use cookies for a variety of purposes. These cookies may provide us with information, including personal information, and other information about devices and networks you utilise to access our Websites and Services.

More information about our Cookie Policy can be found here.

Web beacons

We may use web beacons on our Websites and in our emails. When we send emails we may track behaviour such as who opened the emails and who clicked the links. This allows us to measure the performance of our email campaigns and to help improve our features and services.

Information from the use of our Mobile App

When using one or more of our mobile apps, we may collect certain information in addition to the information described elsewhere in this Policy.

Use of Information

We may collect Personal Data about you from a number of sources, including the following:

• From you when you agree to take a service from us, in which case this may include your contact details like Name and Email address.

• From you when you contact us with an enquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.

• To help us to identify accounts, services and/or products which you could have from us or selected partners from time to time. We may do this by automatic means using a scoring system, which uses the Personal Data you have provided and/or any information we hold about you.

• To help us to administer and to contact you about improved administration of any accounts, services and products we have provided before, do provide now or will or may provide in the future.

• To allow us to carry out marketing analysis and customer profiling (including transactional information), and conduct research, including creating statistical and testing information.

• We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy.

• To inform you of system alerts, Service outages or other warnings that may affect our Service.

• To provide information about our Service in newsletters, surveys, offers and events.

• If an account/service is cancelled Jumping Giraffe may need to store some data for legitimate business purposes or required by law.

We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:

• If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.

• If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.

Sharing of Information

Jumping Giraffe will not share personally identifiable information with any third party for commercial purposes that are not related to the Service. Jumping Giraffe may, however, disclose personally identifiable data if:

(1) Reasonably necessary to perform the Service
(2) Authorised by you
(3) Permitted under this Privacy Policy
(4) Required to do so by law or regulation


We do not use 3rd party analytics products which use cookies to identify visitors.

We use in-house web analytics tools to collect information about how you interact with our website, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use and network and IP information.
We use the information provided by these tools to improve our Services.

Information collected does not include personal data such as name, address, billing information, etc.


Jumping Giraffe takes reasonable administrative and electronic measures designed to protect your information from unauthorised access. This includes the use of SSL (HTTPS), which encrypts all transmitted data, and OAuth 2.0 protocols for authentication and data transfer to Supported Platforms and Third-Party Apps.

Jumping Giraffe accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party. We cannot resend forgotten passwords, we can only reset them.

We follow generally accepted standards to store and protect the personal data we collect, with additional attention to securing email addresses.

Protecting your email address is very important to us, therefore, we have gone to great lengths to ensure it is as secure as we possibly can make it.

This includes:

  • Using the latest encryption algorithms
  • Email addresses are split up and spread over several servers in several countries upon registration
  • Email addresses are not stored as one whole address at the same location

When payments are processed via credit card, Jumping Giraffe uses payment processing provider Stripe (Stripe's Privacy Policy) to manage all payment transactions. At no point does Jumping Giraffe have access to credit card information.

Third Party Sites

The Service may permit you to link to other websites on the Internet, and other websites may contain links to the Site. These other websites are not under Jumping Giraffe's control. The privacy and security practices of websites linked to or from the Site are not covered by this Privacy Policy, and Jumping Giraffe is not responsible for the privacy or security practices or the content of such websites.

Access, Edit or Delete your data

To access your personal data please login to your account and select Profile. This is also the location where you can Edit your details. If you wish to delete your personal details simply close your account.

General Data Protection Regulation (GDPR)

Jumping Giraffe is committed to compliance with GDPR which went into effect on 25th May 2018.


Jumping Giraffe Services are not intended to be used by anyone under the age of 18 years old, therefore should only be accessed by adults 18 years or older.


You may contact Jumping Giraffe to obtain a copy of the Personally Identifiable Information data held by us at any time. If you wish to change/correct any data held by Jumping Giraffe please contact support at support @wi1.com.

Last updated: 31st May 2023